| Installation service (HK$280)
1. Unpacking all of the machine components
2. Assembling hardware components to manufacturer’s specifications
3. Manufacturer recommended Functionality test
4. Basic hardware installation brief
5. Software customization assistance at first time logon
System Support service (Hourly Rate: HK$750 – Minimum 1 Hour per request)
1. Installation of Operating System (License shall be provided by customer)
2. Installation of Application software (License shall be provided by customer)
3. Installation of Service Pack(s)
4. E-mail setup for client account(s)
5. Virus and spyware scanning, removal and update
6. Backup software configuration with backup plan
7. Wireless Router Setting/Installation
Data Recovery Service (HK$500 up)
If hard disk data is lost due to physical damage, or erased it by mistake; in most instances, CASE could use their high-tech data recovery equipment to recover the data. All data recovered is kept confidential. The charge varies depending on the capacity of the hard disk device.
IT Equipment Procurement & Deployment Services (Charges - TBA)
IT equipment procurement is a highly complex business activity – you need to meet the needs of different requirement while controlling cost. Our professional consultancy service is here to help:
1. Professional advices and procurement of suitable hardware and software
2. System design, deployment and technical assistance regarding devices required
3. Equipment and project financing
System Upgrade Service (Charges - TBA)
CASE believes in minimizing downtime and ensuring system high availability; most importantly, protect your existing investment. Your system may achieve these objectives through proper system upgrade. This will not only minimize interruptions and their impact on your business, it will also enhance satisfaction of your own customers, partners and internal users. Our services include:
1. Hardware and operating system upgrade
2. Data migration service
3. Data erasure and hardware disposal service
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